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Business
Helpdesk & Remote PC > Download VI Service Desk
VI Service Desk
Business
> Helpdesk & Remote PC
VI Service Desk is a comprehensive, cost effective Lotus Notes Help Desk solution that features Asset Management, Knowledge Base, End User Portal, Bulletins, Auto-Escalation, Service Level Agreements and much more. It is designed to provide you with the right tools to help meet your exact workflow requirements. The Service Desk's clean interface and intuitive nature provides end users and analysts/technicians a seamless and efficient working environment regardless of how complex or straightforward your IT business rules may be.
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Our Help Desk features include:
- Automatic Escalation
- Fully Integrated Service Level Agreements
- Dynamic Knowledge Base
- Asset & Inventory Management
- Child Tickets
- Task Assignment
- Custom Client Surveys
- Extensive Reporting and Charting
- Separate End User and Analyst Interface
- Detailed Analyst Time Tracking and Work History
- Notes and Web enabled for remote help desk access
- Easy Install & Extremely Competitive Price Package
- Self Help
- Quick Access
| Language: |
 |
| Operating system: |
 9x ME NT 2000 XP 2003 |
| Date: |
09.03.2006 |
| File size: |
3,66 MByte |
| License: |
Demo |
| Costs: |
800,00 US-Dollar |
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Batch search and replace in text files an MS Word documents.
You can drag-n-drop patterns from the built-in editor to the string grid. The string grid can store multiline patterns. | | |
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